Support
Support
For support, account deletion, and privacy inquiries about Reply Five, contact us below.
Contact
JapanMarketing LLC
Email: takumi.endoh@japan-marketing.co.jp
Tel: +81-90-1227-7949
Cancel a Subscription
iOS subscriptions can be cancelled in App Store subscription settings. Android subscriptions can be cancelled in Google Play subscription settings. Deleting the App does not cancel a subscription.
Delete an Account
To request account deletion, contact us from your registered email address. After identity verification, we will delete applicable information within a reasonable scope, except for information we must retain under applicable law.
Stop Permissions
- Android: turn off overlay, accessibility, screen capture, and notification permissions in system settings.
- iOS: turn off the Reply Five keyboard, Full Access, Photos, and sharing-related permissions in system settings.
Support Limitations
Because our servers do not store source messages, screenshots, AI replies, or conversation history, we cannot inspect those contents during support. Do not send confidential message text or screenshots unless absolutely necessary.